RETURN AND REFUND POLICY

 

We advise our customers to inspect, upon receipt of their machines for any damages or defects or any missing parts.  

 

PLEASE NOTE:
We take our return policy seriously; we do inspect and test returned item for all and any claims.

 

Reason #1

No Longer Needed – Unopened Packaging and NEVER Used – Request RMA within 3 days from receipt of item.  Return Item within 3 days from RMA approval.   

  • Amount of Refund :  FULL
  • Restocking Fee: NO
  • Shipping Label: Buyer
  • Refund will be issued only after receipt and inspection/testing of machine

Reason #2

Slightly Used But No Longer Needed (item MUST still be working, not damage and no missing parts) – Request  RMA within 30 days from receipt of item.  Return item within 3 days from RMA approval.

  • Amount of Refund :  Partial
  • Restocking Fee: YES, 20%
  • Shipping Label: Buyer         
  • Refund will be issued only after receipt and inspection/testing of machine     

Reason #3

Received with Physical Damage (broke, dents, cracks); or Missing Parts. Item NEVER Used – Request RMA within 3 days from receipt  of item.  Return Item within 3 days from RMA approval. 

  • Amount of Refund :  FULL
  • Restocking Fee: NO
  • Shipping Label: Seller     
  • Refund will be issued only after receipt and inspection/testing of machine.         

Reason #4

Machine Having Trouble or Quit Working due to Manufacturer Defect (Normal Wear and Tear and Accidental Damage not covered) – Machine will be subject to inspection and may be repaired or replaced, if necessary.   Request for Repair/Replacement within 365 days from date of purchase.  Email us at info@usaunlimitedllc.com with detailed information including photos and videos of your machine.

  • Amount of Refund :  NO refund; replacement or repair only
  • Restocking Fee: NO
  • Shipping Label: Seller
  • Replacement will be issued, or repair will be done after inspection/testing of machine.     

PLEASE NOTE:
We take our return policy seriously; we do inspect and test returned item for all and any claims.

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